Custom Toolstack Support
Overview
Our custom tool stack support is based on a tool stack defined with the customer. The customer receives a central contact person for all support enquiries regarding the specific stack.
Following the initial set-up of the stack or a health check on the existing stack, we take over complete support.
Thanks to our close relationships with numerous manufacturers and open-source communities as well as our extensive laboratory, where we compile a corresponding reference system, we can offer this support service.
Tool stack options:
- Plan + Collaborate
- Configuration Management
- Build + Integrate
- Release + Deploy
- Test
- Monitor + Report
- Virtualize
Our opinion
Support for multiple tools provides a decisive advantage, as multiple contacts at numerous manufacturers or open-source communities are not needed. With central access to experts from the ALM area and the associated knowledge and experience, developers can avoid laborious and time-consuming searches for solutions to technical problems and questions. This means they have more time for development.
Advantages
For decision-makers
- Security
- Increase in productivity
- Investment protection
For developers & administrators
- Guaranteed SLA
- Access to expert knowledge
- No laborious searching for solutions (community)
- One contact person for different tools
- Problem handling for multiple tools
